PURAVIDA LIFE Privacy Policy

Information Collection

PuraVida Life collects information from users when they make a vacation home booking on our website. The collected information includes name, email, home address, and phone numbers. In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware attributes, and the page you request.

Data Retention

PuraVida Life holds booking data for 7 years on the booking system Hospitable.com and a record of each rental’s annual bookings for 7 years, which only includes the lead booker’s name. Data collected from users who opt-in for marketing emails through Mailchimp will be retained for longer. Users can unsubscribe from marketing emails at any time by clicking on the ‘unsubscribe’ link at the bottom of each email, or by contacting us. Mailchimp’s Privacy policy can be found here: https://mailchimp.com/legal/privacy/

Changes To Our Data Retention Policy

We keep this Policy under regular review. We will also provide notifications of material changes via email or other channels. If you keep using the Services after we notify you, you consent to the updated Privacy Policy.

To reach our data protection officer, please contact us at [email protected].

User Rights 

PuraVida Life allows users to control the use of their personal data by subscribing or unsubscribing to marketing emails. Users can also control the receipt of marketing emails by clicking the unsubscribe link at the bottom of each email or by contacting us.

Information Use

Information collected from users may be used to personalize their experience, provide customized advertising, improve our website, enhance customer service, and contact users via email. 

E-Commerce Privacy

PuraVida Life is the sole owner of information collected on our site and will not share it with third parties without user consent, except as necessary to fulfill a request or transaction.

Third Party Disclosure

This third party disclosure outlines the types of information that may be shared, the reasons for sharing, and the measures we take to protect the information shared with third-party service providers.

Types of Information Shared:

• Customer contact information (e.g. name, address, phone number, email address)
• Reservation information (e.g. dates of stay, rental property information)

Reasons for Sharing Information:

• To manage and maintain our vacation rental properties
• To provide customer service and support
• To comply with legal requirements

Measures to Protect Information:

• We only share the minimum amount of information necessary to perform the required services.
• All third-party service providers are bound by confidentiality agreements and are required to maintain the security and privacy of the information shared with them.
• We regularly monitor and review the practices of our third-party service providers to ensure that they are in compliance with our privacy policies.
• We use state-of-the-art encryption to protect sensitive information transmitted online. Only employees who need to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

PuraVida Life does not sell or transfer personally identifiable information to outside parties, except for trusted third-party service providers who assist with our website or business operations and have agreed to maintain the confidentiality of such information. PuraVida Life may share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to physical safety, violations of our terms of use, or as required by law. Non-private information may be provided to other parties for marketing or advertising purposes.

Use of Cookies

PuraVida Life uses cookies to improve website access and user experience, fix issues, track and target user interests, and identify repeat visitors. The information collected through cookies is not linked to personally identifiable information. Please see our Cookie Policy for more information.

Cookies Policy

PuraVida Life stores IP addresses of visitors for website reliability and protection from malicious attacks. This website may also place small amounts of information, including cookies, on users’ computers or devices to provide information and improve the website. Cookies cannot be used to personally identify users. We use cookies to understand user behavior and improve the website, such as remembering user choices and avoiding repetitive requests for information.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.